Effective date: October 2026

Nina Lau’Rens respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, place an order, submit an inquiry, join our email list, or otherwise interact with us online.

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Nina Lau’Rens is a home-based dessert business located in Cleveland, Ohio, serving customers throughout Cuyahoga County.

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1. Information We May Collect

We may collect personal information that you choose to provide to us, including:

• Your name

• Email address

• Phone number

• Billing information

• Pickup or delivery information

• Event date and event details

• Order details and dessert preferences

• Company or organization name for corporate orders

• Messages or information submitted through website forms

• Newsletter subscription preferences

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When you place an order, our website may also collect information needed to process your transaction, such as payment and order information.

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Our website may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and general website activity.

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2. How We Collect Information

We may collect information when you:

• Place an online order

• Submit an order inquiry

• Contact us through a website form

• Sign up for our newsletter

• Request catering or corporate services

• Communicate with us by email, phone, or text

• Browse or interact with our website

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We only use the information you provide for legitimate business purposes related to operating Nina Lau’Rens.

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3. How We Use Your Information

We may use your information to:

• Process and manage orders

• Respond to inquiries

• Provide quotes or order information

• Confirm pickup or delivery details

• Communicate about your order or event

• Provide customer service

• Send order confirmations and service-related messages

• Manage catering, corporate, custom, and large orders

• Improve our website, services, and customer experience

• Send promotional emails if you choose to join our mailing list

• Prevent fraud or misuse

• Comply with legal or regulatory requirements

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We do not use newsletter sign-up information to send marketing emails unless you have chosen to receive them.

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4. Wix and Website Hosting

This website is built and hosted on the Wix.com platform.

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Wix provides the technology that allows us to operate the website, collect form submissions, manage customer information, process website functions, and offer online ordering features.

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Information submitted through this website may be stored through Wix’s data storage systems, databases, applications, and infrastructure. Wix may process website visitor and customer data on our behalf as part of providing its services. Wix describes website owners as the controller of visitor data and Wix as a processor when Wix processes that data on the site owner's behalf.

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Wix operates infrastructure in multiple locations, including the United States and Europe, so information may be processed or stored in different countries depending on the services used.

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You can review Wix’s own privacy practices through the Wix Privacy Policy.

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5. Payments

If you make a purchase through our website, payment information may be processed by Wix Payments or another payment provider enabled on the website.

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Nina Lau’Rens does not necessarily receive or store your complete payment card information. Payment providers may collect and process payment information according to their own privacy and security practices.

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6. Cookies and Similar Technologies

Our Wix website may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning properly

• Remember visitor settings

• Support shopping cart and checkout functions

• Understand how visitors use the website

• Measure website performance

• Support marketing or analytics features when enabled

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Some cookies are necessary for the website to function. Other cookies may be used for analytics, marketing, or personalization.

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Wix states that essential cookies may be placed automatically, while non-essential cookies may require visitor consent depending on applicable privacy laws. Wix provides tools such as a cookie consent banner to help website owners manage this.

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You can manage cookies through your browser settings and, where available, through the cookie settings shown on this website.

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7. Email Marketing

If you choose to subscribe to our email list, we may send you information about:

• New desserts

• Seasonal drops

• Special offers

• Upcoming events

• Business updates

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You may unsubscribe at any time by using the unsubscribe link in an email or contacting us directly.

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Submitting an order or inquiry does not automatically mean you are subscribing to marketing emails unless you separately choose to do so.

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8. Order Inquiries

If you submit an order inquiry, we may collect the information needed to review your request, such as:

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• Contact information

• Event date

• Dessert needs

• Pickup or delivery preference

• Company information

We use this information to evaluate your request and communicate with you about the order.

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Please avoid sharing sensitive personal information that is not needed for your order.

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9. Sharing Your Information

We do not sell your personal information.

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We may share information when necessary with service providers that help us operate the website or provide services, including:

• Wix

• Payment processors

• Email or marketing service providers

• Website analytics providers

• Delivery or business service providers where applicable

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We may also disclose information if required by law, regulation, legal process, or a valid government request.

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10. Google, Analytics, and Third-Party Services

The website may use third-party services such as Google services, analytics tools, social media integrations, maps, or other Wix apps.

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These services may collect information according to their own privacy policies.

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If additional tracking, advertising, analytics, or marketing tools are added to the website, this Privacy Policy should be updated as needed.

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11. Social Media Links

Our website may include links to external social media platforms, including:

• Instagram

• Facebook

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When you leave our website and visit another platform, that platform’s privacy policy and terms apply.

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Nina Lau’Rens is not responsible for the privacy practices of third-party websites or platforms.

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12. How We Protect Information

We take reasonable steps to protect the personal information we receive.

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Our website uses Wix’s hosting and security infrastructure. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

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You should use care when submitting personal information online.

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13. How Long We Keep Information

We may keep personal information for as long as reasonably necessary to:

• Complete and maintain order records

• Respond to customer inquiries

• Maintain business and accounting records

• Meet legal or tax requirements

• Manage customer relationships

• Resolve disputes

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We may delete information when it is no longer needed, subject to legal or business recordkeeping requirements.

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14. Your Privacy Choices and Rights

Depending on where you live, you may have rights related to your personal information, such as the right to:

• Ask what personal information we hold about you

• Request a copy of your information

• Ask us to correct inaccurate information

• Ask us to delete certain information

• Withdraw marketing consent

• Manage cookie preferences

• Request other privacy rights available under applicable law

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Wix provides site owners with tools to assist with access and deletion requests and consent management.

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To make a privacy request, contact us using the information below.

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15. Children’s Privacy

This website is intended for customers seeking desserts, catering, and related services.

We do not knowingly collect personal information from children in a manner prohibited by applicable law.

If you believe a child has provided personal information without appropriate permission, please contact us.

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16. Home-Based Business and Location Information

Nina Lau’Rens is a home-based bakery in Cleveland, Ohio and does not operate as a walk-in retail storefront.

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Pickup is available for confirmed orders, and pickup instructions are provided after the order is confirmed.

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Local delivery may be available throughout Cuyahoga County based on location, order size, and availability.

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For privacy and safety reasons, the private home address may not be displayed publicly on the website.

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17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices

• Website features

• Wix services

• Payment or marketing tools

• Legal or regulatory requirements

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When updates are made, the effective date at the top of this page may be revised.

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18. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy request, contact:

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Nina Lau’Rens
Cleveland, Ohio
Email: Ninalaurens@yahoo.com